Q 1,Manufacturer or trading company? Where is the company located? A: We are professional manufacturer for 5 Axis CNC Router ,4 Axis CNC Router, 3 Axis CNC Router and all kinds of laser equipment located in capatical of Shandong province Jinan City.
Q 2, How many people are there in the company? What is the turnover of your company? A: There are more than 100 people in our company, among which there are 20 people in the Technical Support department at most. Turnover is about fiver million dollars every year.
Q 3, What machines can the company supply? A: we can purchase diverse 5 axis cnc router, 4 axis cnc router and woodworking cnc router, laser cutting machine, laser marking machines.
Q 4, How long have you been involved in this market? A: We have been engaged in the cnc machine and laser machine& auto parts industry for more than 10 years
Q 5, Where are the main markets? A: Our main markets are in the Middle East, Europe, Asia,South America, and other markets
Q 6, How many agents or wholesalers are there overseas? A: Currently, we have more than 50+ agents overseas, and we provide services to more than 500 companies
Q 7, Can we use the specified packing method? A: Of course, you can use the packaging method you specify
Q 8, Do you have your warehouse? A: We support OEM mode and warehouse usually at our dealers' company from all over the world.
Q 9, Can we offer quotations for the products not shown on the website? A: Yes, machine can be customized as per your detail requirements.
Q 10, Does the product itself support OEM customization? A: We support OEM
Q 11, What's the min quantity? A: 1 set.
Q12, Can you provide a product catalog? A: Contact our business manager, we will send the product catalog you need to your mailbox
Q 13, Are samples available free of charge? A: Depending on the product, we can provide you with free samples for most products
Q 14, Mass production time and delivery time. A: 7-10 days, different products have different production cycles
Q 15, About the terms and conditions of payment. A: we offer 2 years warranty for free and long life time service.
Q 16, Product after-sales service scope and service period A: lf the product has quality problems within one year or 30,000 kilometers of the car, we will renew it for you for free
